COVID-19 Update

Due to the growing concern & awareness around COVID-19 in Alberta, we are taking extra precautions to ensure the health & safety of our community.

We are closely monitoring & following the requirements & recommendations made by Alberta Health Services (AHS), World Health Organization (WHO) and Center for Disease Control. Kensington Clinic is monitoring the situation very closely & updating our policies & standards in response.

All patients are required to undergo a screening which involves detailed questions on travel history & potential cold-like symptoms. Based on the screening results & the discretion of our staff, patients may be asked to reschedule non-urgent appointments. The following patients may be asked to rebook:

  • Have a fever, cough, runny nose, sore throat, shortness of breath
  • Have travelled outside Canada in the past 14 days
  • Have been in close contact with a probable or confirmed case of COVID-19
  • Have been in close contact with someone who is ill & travelled in the last 14 days

At Kensington Clinic, we have committed to the following:

  • Physical distancing
  • Patients and staff are required to continuously mask within the clinic.
  • Our staff wear personal protective equipment as required for their safety & the safety of our patients.
  • Staff are screened in the same manner as patients are. We have emphasized to all employees that if they are showing signs & symptoms of illness to stay home.
  • Sanitation stations with alcohol-based sanitizer are located throughout the clinic. All visitors & employees are required to wash & sanitize their hands regularly.
  • Along with continuing our routine cleaning services, Kensington Clinic employees are required to wipe & sanitize equipment, furniture and other necessary supplies regularly. We have removed items that we deem as unnecessary to operate such as magazines and colouring books.

Standards & requirements are subject to change based on updates provided by government & health agencies.

We understand the concern of many of our patients during this time & we promise to continue to commit to exceptional patient care. Your health & safety is our top priority and ensuring you receive an appointment within a timely manner.

Should you have further questions surrounding COVID-19, please visit:

www.ahs.ca/covid

Phone System Updates

We are upgrading our phone system to serve you better. If you’re waiting for a callback, we appreciate your patience. Thank you for your understanding.